
About New Play
New Play is an activity spot in Edmonton. It holds a 4.0-star rating from 529 Google reviews. Open 7 days a week. Find it at 8882 170 St NW #1588, Edmonton, AB T5T 4V4.
This place is half claw games and the claws are all complete BS. As well as the prizes being crammed in so nobody wins. I HATE scummy places like this who prey on young children. I WILL NOT COME BACK.
I would recommend that you do not go to this place. Judging by the selection of games, I see a lot of the scam, claw machines. I called them scams because the toys are packed tightly together just when you thought I’m gonna get the toy the claw and grabs it at an awkward place and it drops it. The place is pretty pricey for what it is and most of the games you could just find at the rec room, which is way better. And most of the games are literally what a lot of entertainment venues have. They have a generic basketball game the clown shooting game and there’s really no value in this place because it’s one located inside the food court. It is expensive once again and most of the games you can find at a way better location like the rec room or any other arcade place.
Pay and you can play. Lots of flashing lights and screens to get your attention and spend your money. You play games with bought tokens to win tickets of various amounts to redeem for prizes in the end. It’s clean and well lit. It’s a lot of fun though it can cost you if you’re not careful. There are some older arcade games to play plus some video games.
Don't ever give 1 star reviews, but this place deserves it. Attended here with our children in Nov 2025. Bought a $50 card for 350 credits. Tried playing various games for 15 minutes. Games would take our credits, but not work or acknowledge that our card had been scanned. Spent most of the time trying to cheer our kids up because they were upset because the games weren't working. When we brought up our concerns to the front desk, our concerns were dismissed. Ask for a refund for the credits that we didn't use ($40 left on the card). Nope, they couldn't do that. Asked if we could split the remaining credits onto separate cards, so at least we could try to minimize our damages by letting our kids spread out and try and figure out which games worked or didn't. Nope, couldn't do that. Asked to speak to a manager. Nope, couldn't do that. Only 1 staff in the whole building. No notice on any games that they weren't working. The whole experience was absolutely ridiculous. Ended up leaving our nearly fully play card on their front counter and walked away. Atrocious customer service. Chuck E Cheese, here we come. Avoid this place and keep your hard earned money.
Confusing with tokens lady wouldn’t exchange for money for games had 20$ of tokens that were unusable
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