Mr. Lube + Tires

Had a slow leak and figured I could probably stretch it a few more days, but best to deal with these things sooner rather than later. You never really know how quickly a tire can go. Looked up the nearest shop and was a bit surprised, and honestly happy, to see Mr. Lube + Tires pop up. Website said no appointment needed, but I called anyway. Good thing I did, no tire service after 5:00 and they close at 6:00. Worth knowing ahead of time. Pulled in, no appointment needed just like they said. Solid crew on that day, everyone seemed to know their role, communicating with each other and moving things along efficiently. No standing around, just got it done, quick and hassle-free, exactly what you want when it’s something you just need handled and off your plate. And as a bonus, the pup got a cookie. Nice touch.

Divi was an excellent service representative, his upselling techniques were non-aggressive and genuinely seemed to be in my best interest. I would most definitely recommend this Mr. Lube. Paid 217$ after tax for a full synthetic oil change, air filter and cabin air filter change.

I took my vehicle here for service, and the very next day it started overheating. I brought it to a mechanic I trust, and he told me the thermostat had been closed. The only place that had touched my car beforehand was this Mr. Lube. The result? Nearly $2,000 in repairs to replace the entire thermostat assembly. Whether this was incompetence or carelessness, it cost me thousands of dollars. I trusted this shop with a routine service, and my vehicle came back with a major issue almost immediately afterward. This isn’t even the first horror story I’ve heard. My dad’s best friend also had work done here, and after his visit a seal on his truck was damaged, leading to almost $3,000 in repairs. At this point, I wouldn’t let this location top up my windshield washer fluid. If you value your vehicle and your wallet, I’d seriously consider taking it somewhere else. One expensive coincidence is bad enough. Multiple stories like this are impossible for me to ignore.

I got my tires changed yesterday they damaged the cars rims the stuff was unhepfull when i made the complaint

Went in for a tire check and found out mine were pretty worn out. They gave me good/better/best options and explained everything based on my budget. No pressure at all, which I appreciated. They even offered a payment plan, which made it easier to go ahead with new tires. Smooth experience overall.