Albany Veterinary Clinic

We sadly had to euthanize our 16 year old Min Pin and I just have to say that the staff at Albany Veterinary Clinic made this devastating day just a touch more tolerable. When I came in with our pup we were greeted with empathy for the situation. We were then taken into a private room, the staff had arranged the room to have a fluffy blanket on the table, a candle, a vase of white flowers, just to commemorate the significance of the moment. A box of tissues ready to be used, which I really needed. Dr. Cecilia came in and explained everything again, I signed the paperwork and she took my pup to the back to set up his IV. She shortly came back with him and asked me if I was ready for the medication to be administered. She was very patient and empathetic to my emotional state and did not rush the process, which a greatly appreciated. She made sure that he was comfortable and he passed very quickly once the injection was given through the IV. All the staff treated me and my pup with sincere kindness and made an unbearably sad day just a bit more bearable. Oh and all this was happening while the fire department was putting out a fire next door, so there were firefighters and the fire marshal (it was confirmed that it was safe to stay in the building before we had arrived) coming in and out of the clinic the entire time and the staff made it seem like what was happening with my situation was still of importance, even though they were dealing with chaos and even other clients being blocked in by the fire trucks. The staff asked me if it was ok to send us a card and take his footprints. I said that would be so wonderful. They normally mail it out, but I was coming in with our other pup just a couple of days later to get his teeth cleaned, so I asked if I could have it then. It was such a lovely gesture and my kids especially were so grateful for the little paw prints that they made for us. I just want to thank Albany Vet Clinic for their care, empathy and kindness on that particularly difficult day for me and my family, I meant a lot.

We started taking our dog Kuma to Albany almost 13 years ago. I truly feel he recieved the best care from Dr Cecilia and all of the staff here over his long journey. Unfortunately we made the painful decision to euthanize Kuma after so many ongoing struggles. As hard as this was I appreciate the steps and care that Dr Cecilia and all the staff took when brought our boy in. Everyone showed care and compassion during our most difficult time. For this I am grateful. If we ever accept another pet into our home we will only bring them to Albany for care. Thanks for everything.

Such a great first visit with our puppy! Everyone was super friendly and made us feel really welcome right away. Dr. Zandi was kind, patient, and took the time to answer all our questions. All the staff were so gentle with our pup, which made the whole experience easy and stress-free. You can tell they really care and we are so happy with the service from here.

Dr. Zandi did a great job neutering our golden retriever. Everyone we spoke to were really friendly and they made us feel comfortable leaving him in their care. They answered all our questions thoroughly and provided us with clear post-op care instructions as well. We’re very happy with our experience at Albany Veterinary and we would definitely recommend Dr. Zandi!

I called to see if they could fit my dog in for a last-minute appointment due to an urgent injury. Although they were fully booked, the staff spoke with the veterinarian and kindly made room for us. When we arrived, my dog was understandably anxious, and they quickly cleared a room so he could have a quiet space away from the busy waiting area. He was seen almost immediately, thoroughly assessed, and taken to the treatment area right away so his injury could be addressed. When he was brought back to me, he was calm and noticeably more comfortable. The team clearly explained his treatment plan and encouraged me to call if we had any questions or concerns. Everyone—from the front desk staff to the veterinary technicians—was compassionate, professional, and incredibly helpful. I’m so grateful they were able to provide such prompt, high-quality care for my injured pup. I wouldn’t hesitate to return and highly recommend this clinic.