Insight Medical Imaging - Hermitage

The absolute nicest, helpful, most professional front office staff we’ve ever found. 🙆🏻‍♀️ A very well managed office. Thank you, thank you, thank you. The technicians were efficient and professional. 💜💜💜 What was upsetting while waiting, were all the flippant patients whom missed their appointments. No phone call, no apologies. 🤦🏻‍♀️ They come in last minute, demand to be seen because they have correspondent doctors appts or procedures. PEOPLE need to have some respect, CANCEL OR RESCHEDULE your appointments so others can get in 🤷🏻‍♀️. You’re wasting everyone's time. The staff were still polite and professional. I would have sent them packing “No Appointment for YOU!!!”

I had an ultrasound done today with one of the specialized techs, Heather, and she was absolutely wonderful. I waited a long time for this appointment—over a month—but it was truly worth it. I’ve never met someone so friendly, kind, and genuinely fun to talk to during a medical visit. Heather, you’re doing an amazing job!

I came for an ultrasound appointment, I was happy with the experience. The technician was friendly and courteous. I have been to this place a few times over the years and have always been treated well. The appointment times have been met for the most part. The place is clean and tidy. There is lots of seating in the waiting room. Parking can be an issue at times as there does not seem to be enough spots for all the additional businesses in Hermitage Square but that’s minor. This is the closest imaging place from where I live so I’m sure at some point in time I will be back and I have no problem with that as my experience has always been good.

I have visited this place today for an ECG and Xray. Had a good experience and the staffs were very friendly. The place is clean and tidy. Very well trained and knowledgable staffs. Waiting time is way less compare to other places. It is a great place once again whoever close to this location can utilize this Medical Imaging centre for their appointments.